Cancel membership
One click, from your account page. No phone call, no retention script.
How to cancel
Sign in, open your account page, and choose Cancel membership. It takes effect immediately and you keep member access until the end of the period you have already paid for. You will get an email confirming it within minutes.
Renewal reminders
We email you before every renewal with the date and the amount, so a charge is never a surprise. Founding memberships renew at US$ 45 for as long as you stay a member without a gap.
Refunds
If you cancel within fourteen days of joining and have not yet used a member rate on a booking, write to us and we will refund the full fee. After that, membership runs to the end of the paid period and is not pro-rated.
If you cancel with a trip booked
Nothing happens to your booking. Your contract is with the operator and the rate you booked at stands. Cancelling membership only ends your access to future member rates.
Last updated 2026-08-24. This page describes how we intend to operate. Have a lawyer in your operating jurisdiction review it before you take real bookings.